![]() ![]() And if you send an apprentice don't charge tradesman rates.Flag as inappropriate Cast iron sewer line and laterals in my 1959 San Diego house were shot. My suggestion to them: put your quotes in writing and spell out what the price covers. Taps are still leaking, we will go elsewhere next time. So much for "All work is guaranteed " on their invoice. A second call brought the response that he might call in when next in the area, but we should not expect too much as we had had a reduction in the price! A month later we are still waiting. After an hour the taps started leaking again. The taps still leaked, and we called them back - after one callback lasting 5 minutes to tighten the screw fitting on the washing machine, the tradie left. I then got an email threatening legal action if I did not pay that day. In the end she offered to reduce the price by around $60 and I accepted. When … More I queried it in an email as too high for 6 sets of washers and 2 hoses, the manager called me (at 7:31am next morning, knowing I was a pensioner) to argue the case. For this they took 3 hours and charged the verbally quoted price of $365. ![]() But someone else came later to do the work - at the time they said, to be fair - and the new guy (who turned out to be an apprentice) did not replace taps, merely replaced 6 washers and put 2 new hoses on washing machine. I got a verbal quote from a tradesman for what I thought was one set of new taps, new washers, and new hoses for the washing machine. ![]() We called them because taps in a new house were leaking and noisy. Unblocking Ensuite hand basin PLUS annual water gas heater maintenance check.Dan and his crew have done several jobs for me over the years.Great to see apprentices now tradesmen working for him.Dan is hands on so it was a pleasant surprise to see him on the front door and at the time specified.First thing was to put on overshoe protectors before entering.A definitive indicator of good customer service and workplace safety and health.Further more was use of eye and hand protection when using a concentrated … More acid solution to break down the blockage.Took several applications, flushing and a pliable concertina style plunger to clear the build up.As the gas hot water service has been regularly serviced by GPP then there was minimal disruption to hot water whilst critical maintenance, pressure and flow checks were done.Dan epitomises integrity, professionalism and customer service, traits which are evident in his employers from receptionist to newbie apprentice.UPDATE November 2022GP responsible for additional sewer line, renew old line to original house and rough in plumbing for rebuilt addition to the original house, storm water retention, eco water tank, grey plumbing, bathroom, kitchen and hot water service pus additional garden line from water tank.Majority of external work undertaking in bad weather with out complain.The professionalism, craftmanship and customer service centric approach simply exemplary.UPDATE December 2022In weather conditions completely opposite to their last visit Zak and his crew completed all outstanding tasks to the plumbing installation of the new addition as all cabinetry finished et al.They were on time, undertook Tool Box Talks used appropriate Safety PE (copious sun cream lotion) and did a a very good clean up job internally and externally prior to handing over and leaving.The professionalism, craftmanship and customer service centric approach displayed simply exemplary a credit to their training and trade. For a stress free, professional plumbing experience, you only need one name! Green Planet Plumbing! We service Lake Macquarie, Newcastle, Central Coast, Maitland, Cessnock, Kurri Kurri and Hunter Valley regions. Green Planet Plumbing Newcastle and Lake Macquarie are fully licensed and insured, and guarantee the quality and longevity of our work, for your peace of mind. Whether it’s a blocked drain, a leaky tap or toilet repair, a complete bathroom renovation, or perhaps your looking to save money on your power bill by switching to gas or solar hot water, you can count on Green Planet Plumbing Newcastle and Lake Macquarie to give you honest advice, and get the job done right the first time. ![]() Dan and his team are your local plumbing experts, and they find nothing more rewarding than happy customers! With the latest equipment on board, you can be assured your problem will be fixed quickly and efficiently, and for a fair price! Green Planet Plumbing Newcastle & Lake Macquarie is a family owned and operated business with decades of experience in the industry. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |